🇭🇷 Fake Border, Airport, or Fast-Track Assistance Fee

In Croatia, a scam known as the Fake Border, Airport, or Fast-Track Assistance Fee has targeted various groups, including tourists, first-time travelers, workers, and students. Scammers impersonate airport staff, immigration officers, or travel agents and falsely claim that you need to pay a special fee to enter the country, expedite questioning, or retrieve important documents. This can happen at airports or even near border crossings, where scammers may approach you with a sense of urgency. They often create situations that make you feel pressured to comply, exploiting your unfamiliarity with local regulations and procedures.

What should you know about this scam?

This scam relies on misinformation and intimidation, often leading victims to believe they are legally obligated to pay fees that do not exist. These scammers may use fake identification or uniforms to appear legitimate, which can easily mislead someone who is not well-versed in the local customs or immigration processes. You should remain vigilant and informed about your rights as a traveler.

How can you identify a scam attempt?

If someone approaches you claiming to be an official demanding immediate payment, you should question their authority. Always ask for official identification and details about their office location. If their claims seem suspicious, do not engage with them. Instead, seek out uniformed officers or legitimate airport staff for assistance.

Where should you report such scams?

If you encounter this type of scam, it's advisable to report it to local authorities. The Croatian police, known as MUP, handle such incidents. You can visit their website or contact them directly to ensure your experience is documented and to help prevent others from falling victim to the same scam.