MigrantIQ · Privacy
Delete your data
This page explains how users of MigrantIQ (website and Android app) can request deletion of their personal data. Last updated: 11 August 2026.
How to request deletion
- Fastest (if you have a planning account): sign in at migrantiq.com/account/, then use clear synced plan data and/or delete account in Account controls.
- By email (any request): send a message to Support@MigrantIQ.com with subject line Data deletion request. Include the email address used with MigrantIQ (and your Google Play order email if different).
- We will verify the request (for example by confirming control of that email) and process it within applicable legal timelines (typically within 30 days).
What we delete
- Planning account profile and login session data tied to your email
- Saved plans, scenarios, checklist progress, and synced planning preferences
- Device push tokens registered for your account (where applicable)
- Support/contact submissions you ask us to erase, when not required for legal retention
What may be kept
- Security / abuse logs (IP, user agent, timestamps) for a limited period — commonly up to 90 days — unless a longer period is required for an investigation or legal obligation.
- Aggregated / anonymized analytics that no longer identify you.
- Backups may retain residual copies until rotated out of backup cycles (typically within 90 days).
- Records we must keep under law (for example unresolved legal claims or regulatory requests).
Partial deletion (keep account)
You can ask us to delete specific data (for example saved plans only) without deleting your entire account. Use Account controls on the web, or email Support@MigrantIQ.com describing what to remove.
